About | EleVAte - Virtual Assistant

Hello

I'm Jess, owner of EleVAte.

EleVAte was founded in 2021 after a life changing decision during lockdown. It went from strength to strength very quickly, and I will always feel blessed and amazed by how my life fell in to place.

I am grateful to work from the comfort of my own home, running a team, developing EleVAte, and taking care of our clients businesses along side my fantastic team of 6 other creative VA's.

The goal of EleVAte, is to rescue business owners who are being consumed by the overwhelming workload of running their business, giving them a stable work-life balance, making the most of their lives and the enjoying the rewards of their hard work.

In order to achieve a high level of results for our clients, our work must be on point. We get to know our clients and their businesses inside-out for flawless management of your delegated tasks. We guide and nurture our clients, and always respond to their individual level of needs.

Frequently Asked Questions

Q: What is a Virtual Assistant (VA)?
A: A Virtual Assistant (VA) is a remote professional who provides administrative, technical, or creative support to individuals or businesses. They typically work remotely and utilize technology to communicate and complete tasks.

Q: What services can a Virtual Assistant provide?
A: Virtual Assistants can provide a wide range of services depending on their skills and expertise. Some common tasks include email management, calendar scheduling, data entry, social media management, customer support, content creation, marketing, travel arrangements, and research.

Q: How do I communicate and collaborate with a Virtual Assistant?
A: Communication and collaboration with a Virtual Assistant can be done through various means such as email, phone calls, instant messaging, video conferencing, and project management tools. It is important to establish clear communication channels and expectations from the beginning to ensure effective collaboration.

Q: Is hiring a Virtual Assistant secure?
A: Hiring a Virtual Assistant can be secure if you take proper precautions. Before hiring, ensure that the Virtual Assistant has signed a non-disclosure agreement (NDA) to protect your confidential information. Additionally, consider using secure communication tools and cloud storage platforms with appropriate access controls to safeguard data.

Q: Can I hire a Virtual Assistant on an on-going or one-off basis?
A: Yes, you can hire a Virtual Assistant on an on-going or one-off basis, depending on your needs. Virtual Assistants often offer flexibility in terms of hours worked, allowing you to scale their services up or down as required.

Q: What are the advantages of hiring a Virtual Assistant?
A: Hiring a Virtual Assistant offers several benefits. It saves time, reduces costs compared to hiring a full-time employee, provides access to specialised skills and expertise, offers flexibility in terms of working hours, and allows you to focus on core business tasks while delegating administrative work.

Q: How do I ensure effective collaboration with a Virtual Assistant?
A: To ensure effective collaboration, establish clear communication channels, provide detailed instructions and expectations, set deadlines, and use project management tools to track progress. Regular check-ins and feedback sessions are also essential for maintaining a productive working relationship with your Virtual Assistant.

Q: Can a Virtual Assistant help with personal tasks as well?
A: Yes, many Virtual Assistants offer support for personal tasks in addition to professional ones. This can include managing personal appointments, organising travel plans, handling personal correspondence, and more. However, it is important to clarify your expectations and the scope of work related to personal tasks before hiring a Virtual Assistant.

Our Story

Up until 2020 (aged 30), my entire life revolved around dance. It's who I was and what I was meant to do. I was born to a dance teacher, you see. I loved to dance from the minute I could walk and naturally, everyone decided that I was going to be a dancer, so I went with it.

I trained professionally, got my teaching qualifications, and found my passion by teaching for my Mum at her studio. I believe teaching these children got me out of a terrible few years with Anxiety and Depression. They gave me purpose and reason to smile and live.

I had my own child aged 24, and I soon realised that the teaching life isn't going to last. In 2019 I gave birth to my son. By this stage I had lost my fire and passion, my choreography wasn't as impressive as it once was, I started suffering from Anxiety again, and I knew that something had to change; and it did, in a way that nobody would have ever imagined...

COVID! 🦠

Well, as strange as this time was for all of us, it was like a new lease of life for me. It was the answer to the wishes I never knew I had made!

I wanted to learn!! I wanted to take control of my life and my future! 🤩

I put time and money into tonnes of online courses and learning during lockdowns. I had already done lots of admin and social media for my Mums school, I was good at it and I enjoyed it.

I got everything together and made a vague plan, thinking it would take a while to take off.

Well... I can tell you now that my 'vague plan' did not go to plan!
Once the dance world got wind of what I was doing, it just took off!

I decided, rather than set limits on how many clients I could manage on my own, I would hire my team to distribute the workload.

So, with a thorough selection process, (out of over 50 applicants), I built a team that I could not be more proud of. We are helping so many business owners get freedom in their businesses AND IN THEIR LIVES - which is SO important to me.
One of the most fulfilling aspects of my job is helping to grow our client’s business and improve their lives, simply by taking on admin tasks, improving their systems, giving them someone to talk to, producing great marketing strategies, and so much more, which allows our clients to spend more time doing what they love and are good at.